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Welcome to Avazo (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our multivendor marketplace platform, including our website, mobile app, and related services (collectively, the “Service”).
By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our platform.
1. Information We Collect
We collect different types of information depending on how you interact with our platform:
A. Information You Provide
- Account Information: Name, email, phone number, address, username, password, and payment details.
- Vendor Information (For Sellers): Business details, tax IDs, bank account info, and product listings.
- Buyer Information: Shipping/billing addresses, order history, and payment methods.
- Communications: Messages with vendors, customer support inquiries, and feedback.
B. Automatically Collected Information
- Device & Usage Data: IP address, browser type, device ID, operating system, and pages visited.
- Cookies & Tracking Technologies: We use cookies, pixels, and similar tools to enhance user experience and analyze trends.
C. Information from Third Parties
- Payment processors (e.g., PayPal, Stripe)
- Social media platforms (if you log in via Facebook/Google)
- Analytics providers (e.g., Google Analytics)
- How We Use Your Information
We may use your information for the following purposes:
✅ To provide and improve our Service (e.g., processing orders, facilitating vendor-buyer transactions).
✅ To verify accounts and prevent fraud (e.g., identity verification, detecting suspicious activity).
✅ To communicate with you (e.g., order updates, promotions, customer support).
✅ To personalize your experience (e.g., product recommendations based on browsing history).
✅ For analytics & marketing (e.g., improving our platform, running ads).
✅ To comply with legal obligations (e.g., tax laws, fraud investigations).
- How We Share Your Information
We may share data with:
🔹 Vendors & Buyers (only as necessary to complete transactions).
🔹 Service Providers (e.g., payment gateways, shipping partners, hosting services).
🔹 Business Partners (e.g., marketing affiliates, if applicable).
🔹 Legal Authorities (if required by law or to protect our rights).
🔹 In Case of Merger/Acquisition (your data may transfer to a new owner).
We do not sell your personal information to third-party advertisers.
- Data Retention & Security
- We retain your information only as long as necessary for business, legal, or tax purposes.
- We implement security measures (encryption, firewalls, access controls) to protect your data.
- However, no system is 100% secure users must also take precautions (e.g., strong passwords).
- Your Rights & Choices
Depending on your location (e.g., GDPR, CCPA), you may have the right to:
🔸 Access, correct, or delete your personal data.
🔸 Opt out of marketing communications.
🔸 Restrict or object to data processing.
🔸 Request a copy of your data in a portable format.
To exercise these rights, contact us at support@avazo.com.
- Third-Party Links & Services
Our platform may link to external websites (e.g., vendor stores, payment gateways). We are not responsible for their privacy practices—review their policies separately.
- Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Service means you accept the updated terms.
Contact Us
For privacy-related questions or requests, contact:
📧 Email: support@avazo.com
📍 Address: 605 Louis Dr Ste 502 Warminster, PA 18974